Privacy Policy

The Mount by Pillars (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by The Mount by Pillars.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, The Mount by Pillars. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

MEANINGS

For this Privacy Policy:

• You is referred to the person who accessed the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Pillars, BUSINESS FIRST, 11 DAVYFIELD RD, BLACKBURN BB1 2QY, UNITED KINGDOM
• Website is referred to pillars-themount.com, The Mount by Pillars.
• Service is referred to the website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Third-party Social Media Service could be any website or social network website in which a User can log in or create an account to use the Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Cookies are a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application.
• Device could be any device with internet who can access the service such as a mobile phone, a computer or a digital tablet.
• Usage Data it’s referred to the data that’s been collected automatically, either generated by the use of the Service or from the Service infrastructure itself. For example, how many times the user accessed the website.

WHAT INFORMATION DO WE COLLECT?

a) Information we collect

We will collect information about your visit to our website. This may include your IP address (this is the number that is automatically assigned to your computer when you are online); operating system, browser type and device used to access the website; when and how you accessed the website; and if you joined the website from another website.

Cookies may be used to store some of the information collected during your visit to our website. These are small files that are stored on your computer when you visit a website. For example, they allow the website to remember the log in details for your account.

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

b) Information you provide

You provide us with your personal information when you make enquiries or register on our website, or when you contact us by phone, e-mail or make a visit to our sales offices. This may include your name and address and details of which properties and/or developments are of interest to you or further information necessary to assist with a specific enquiry.

Further information will be required from you if you decide to reserve and purchase a home. This will include financial details about your purchase and information about the sale of your current property (if relevant).

c) Information contained in any communication

We may combine information obtained from cookies with information you give to us to determine which type of property or development you are most interested in. We will use this combined information for the purposes set out below (depending on the types of information we receive).

HOW DO WE USE THE INFORMATION WE COLLECT?

Any of the information we collect from you may be used in one of the following ways:

• We might share the information you provided: your name, telephone number, an email address and content of your message with the appointed Real Estate Agent / Realtor who will use your information in order to respond to your enquiry.
• We may also use your contact information to let you know about developments, news, events or special offers which may be of interest to.
• We may use a third party to keep a record of any call you make to us so that we are able to return your call. By calling us or asking us to call you, you acknowledge that we may contact you by telephone on the number you have called us from for the purposes of discussing developments with you.
• We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us.
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
• To process transactions.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails.

HOW DO WE USE YOUR EMAIL ADDRESS?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only so long as we need it to provide information about The Mount by Pillars to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

HOW DO WE PROTECT YOUR INFORMATION?

The data protection laws mean that we need to follow strict security procedures in the storage and disclosure of information that you have given us.

When we share your information with trusted third parties, we may do so by email. We do take data security very seriously, but please remember that we cannot guarantee the absolute security of the emails we send.

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our third-party suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy by imposing mandatory contractual obligations upon the data recipient.

GOVERNING LAW

The laws of UK, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

YOUR CONSENT

By using our site, completing this form , or making a purchase, you consent to this Privacy Policy.

LINKS TO OTHER WEBSITES

Our service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

COOKIES

The Mount by Pillars uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

KIDS’ PRIVACY

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

THIRD-PARTY SERVICES

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that The Mount by Pillars shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. The Mount by Pillars does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you use our services.
• You have given us permission to do so.
• The processing is in our legitimate interests and it’s not overridden by your rights.
• For payment processing purposes.
• To comply with the law.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the personal information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

CONTACT US

Don’t hesitate to contact us if you have any questions.

• Via Email: sales@pillarsholidings.com
• Via Phone Number: +44 1254 460 050